If you would like a unique, majestic and magical piece especially made for you, you've come to the right place!
To assist us with making your design come to life, please supply us with as much information as you possibly can, including information such as your budget, deadline and vision.
Made-to-order pieces can take between 2-4 weeks total, from initial design consultation through to delivery, depending on complexity. If you require the piece for a specific event, please contact us at least 4 weeks prior to the event to ensure we can deliver your items on time.
Once a design has been agreed on, an invoice will be issued, and a 50% non-refundable deposit will be required prior to the commencement of any work on a custom piece, with the final balance and postage cost to be paid prior to shipping. Progress photos will be sent at various stages throughout the construction for approval and feedback. Only minor changes will be permitted.
Please note there are no returns, refunds or exchanges available for custom made items once work has commenced on a piece, unless there is a serious manufacturing fault.